International Conferencing

Small to large organizations communicate daily to geographically dispersed partners, sales teams, and clients.   International Web Conferencing services allow you to pull your team together anywhere in the world as if you were sitting together in a conference room face to face.

But, not all web conferencing services are fully equipped to conveniently handle global conference telephone access, multiple language support, global help desk support, and managed operator support services.   The Web Conferencing Store evaluated those global conference providers who are equipped to handle the demands of global meetings using the following criteria:

International Phone Access

A  Global Conference Meeting demands multiple ways to access your global conference which includes

  • International Toll Free Dial In Access
  • International Dial Out Access from your phone or the Web
  • Local Access numbers in hub cities throughout the world
  • Voice over the Internet options

Multiple Language Options

Language Support includes web interface language options, operator support, live audio translation services, as well as multiple language transcript services.  These services are useful, particularly, in communicating with international clients and partners.

Global Conference Help Desk Support

Help may be needed sometime for your meeting participants who might need support entering the web or audio portion of your meeting.   Help Desk Support will troubleshoot the problem and assist the participant to join the meeting.  For international meetings the help desk Support should be available 24/7.

Managed Conferences or Operator Assistance

You might conduct a high profile meeting where you want the meeting to be absolutely foolproof and executed in a professional manner.  You need a service that can assist the Host with meeting access for participants, monitor call quality and interface with help desk support to troubleshoot a glitch.

The operator can also handle tasks during the meeting, for example, greeting and introducing participants into the meeting, handle Q&A sessions, surveys, polling, and more.

Our recommended providers based on the above criteria include:

VendorGlobal Dial Out AccessGlobal Toll Free Dial InGlobal Local AccessEnable VOIP accessEvent SupportLanguage SupportWeb based Audio Conference
Controls
International Option 1
Audio solution can be integrated with
WEBEX, Microsoft Live,
Netspoke, or, Adobe Connect Web Conferencing
yesYes *47 countries
- see below
yes **45 cities
- see below
yesyesyes ***20+ languagesyes
International Option 2
Audio solution can be integrated with WebPresentNow
Web Conferencing
yesYes ^44 countries
- see below
yes ^^50 cities
- see below
noyes - limitedyes - limitedlimited

* International Audio Option 1 – Global Conference Toll Free:

Argentina, Australia, Austria, Bahrain, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Trinidad-Tobago, UAE, UK, Ukraine

** International Audio Option 1 – Global Conference Local Access (local Dial-In Cities):

Australia, Sydney; Austria, Vienna; Bahrain, Manama; Belgium, Brussels; Bulgaria, Sofia; Czech Republic, Prague; Denmark, Copenhagen; Estonia, Tallinn; Finland, Helsinki; France, Paris; Germany, Frankfurt; Germany, Munich; Greece, Athens; Hong Kong; Hungary, Budapest; Ireland, Dublin; Israel, Tel Aviv; Italy, Milan; Italy, Rome; Japan, Tokyo; Latvia, Riga; Lithuania, Vilnius; Luxembourg; Netherlands, Amsterdam; New Zealand, Auckland; Norway, Oslo; Poland, Warsaw; Portugal, Lisbon; Romania, Bucharest; Russia, Moscow; Singapore; Slovakia, Bratislava; Slovenia, Ljubljana; South Africa, Johannesberg; South Korea, Seoul; Spain, Barcelona; Spain, Madrid; Sweden, Stockholm; Switzerland, Geneva; Switzerland, Zurich; UK, Belfast; UK, Edinburgh; UK, London; UK, Reading; National free phone- Mexico

^ International Audio Option 2 – Global Conference Toll Free:

Argentina, Australia, Austria, Brazil (Sao Paulo), Belgium, Canada, Chile, Czech Republic, Denmark, Dominican Republic, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Poland, Portugal, Russia, Singapore, Slovenia, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, Uraguay, Venezuela

^^ International Audio Option 2 – Global Conference Local Access (local Dial-In Cities):

Australia, Sydney Austria, Graz Austria, Vienna Belgium, Brussels Belgium, Liege Denmark, Copenhagen, France, Lyon France, Marseille France, Paris, Germany, Berlin Germany, Cologne Germany, Frankfurt Germany, Hamburg Germany, Munich, Hong Kong, Italy, Milan Italy, Rome Italy, Turin, Japan, Tokyo Netherlands, Amsterdam Netherlands, Rotterdam Norway, Oslo Russia, Moscow Russia, St. Petersburg, Sao Paulo, Singapore, Spain, Barcelona Spain, Madrid, Sweden, Stockholm, Switzerland, Geneva Switzerland, Zurich UK, Birmingham UK, Glasgow UK, Leeds UK, Liverpool UK, London UK, Manchester, Valencia